Privacy Policy

Privacy Policy boostpay99 – We Protect Your Data

Your privacy is our priority. This document explains in detail how boostpay99 collects, uses, protects, and manages your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Effective Date: 1 January 2026 Last Updated: 1 June 2026 Jurisdiction: Malaysia

Data Protection Commitment

Boostpay99 fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010. All your data is managed with transparency, security, and accountability.

256-bit SSL EncryptionAll data protected
PDPA ComplianceIn compliance with Malaysian law
No Data SalesYour Data Is Not Sold
User RightsAccess & delete your data

Six Pillars Privacy Protection We

The core principles that shape how we manage your personal information every day

High-Level Encryption

All data transmitted between your device and the boostpay99 servers is protected by 256-bit SSL encryption. Your login credentials, banking details, and personal data cannot be intercepted by any external party.

No Data Selling

Boostpay99 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you.

PDPA 2010 Compliance

All our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010. We conduct regular internal audits to ensure ongoing compliance.

Full Control in Your Hands

You have the full right to access, correct, or request deletion of your personal data. The request process is straightforward and we are committed to responding within the stipulated timeframe.

Secure & Protected Servers

Your data is stored on servers protected by multi-layered security systems including firewalls, intrusion detection, and automatic backups. Physical access to data centres is strictly restricted.

Full Transparency

We clearly explain what data is collected, why it is collected, and how long it is retained. No hidden terms — everything is stated in plain, easy-to-understand language.

1 Introduction

Welcome to the boostpay99 Privacy Policy page. We understand that your personal data is extremely valuable and sensitive. That is why we take our responsibility to protect every piece of information you entrust to us very seriously.

This Privacy Policy explains in detail how boostpay99 ("we", "Platform", "boostpay99") collects, processes, stores, and protects your personal data when you use our website, mobile app, and all related services.

This document is drawn up in compliance with Personal Data Protection Act 2010 (PDPA) Malaysia and international data security standards. We encourage you to read this document in full so that you fully understand your rights as a boostpay99 user.

By registering or continuing to use the boostpay99 platform, you give your consent to the collection and use of your personal data as described in this Privacy Policy.

2 Types of Personal Data We Collect

Boostpay99 only collects data that is strictly necessary to provide you with a safe, efficient, and responsible service. The following are the categories of data we collect:

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, identity card number, passport Identity Verification (KYC) & Legal Compliance
Contact Data Email address, mobile number, residential address Account communications, transaction notifications
Financial Data Bank account number, bank name, transaction records Deposit & withdrawal processing
Usage Data Activity logs, game history, betting records Security, customer support, service improvement
Technical Data IP address, device type, operating system, web browser Account security, fraud detection
Cookie Data Session cookies, preference cookies, analytics cookies User experience, website performance

We do not collect special category data such as health information, biometric data, or political affiliations unless required by applicable law.


3 How We Collect Personal Data

Your personal data is collected through the following channels:

  • Account Registration: When you register a new account at boostpay99, you provide basic information such as your name, email, and phone number.
  • KYC Process: During identity verification, you will upload an identification document such as your national ID or passport along with a selfie photo for verification purposes.
  • Financial Transactions: Bank account details are collected when you make your first deposit or withdrawal request.
  • Platform Usage: Our system automatically records usage activity including logins, games played, and wagering records for security purposes.
  • Customer Support Contact: When you contact our support team via live chat, email, or WhatsApp, conversations may be recorded for quality improvement purposes.
  • Cookies and Tracking Technologies: Our website uses cookies to enhance the user experience and analyse website traffic.

4 Purpose of Your Personal Data Usage

Boostpay99 uses your personal data only for the following legitimate and stated purposes:

  • Account Management: Creating, verifying, and managing your account, including secure login and two-factor authentication.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions safely and in a timely manner.
  • Legal Compliance: Fulfilling legal obligations including Anti-Money Laundering (AML), Know Your Customer (KYC) requirements, and mandatory regulatory reporting.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, unauthorised access, and platform misuse.
  • Customer Support: Providing accurate and efficient support whenever you need help.
  • Service Communications: Sending important notifications relating to your account, transactions, and policy updates.
  • Service Improvement: Analysing usage patterns to improve the platform, introduce new features, and enhance the overall user experience.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
boostpay99 does not use your data for any purpose beyond those stated above without first obtaining your explicit consent.

5 Third-Party Data Sharing

Boostpay99 does not sell or trade your personal data. However, in certain limited situations, we may share your data with the following parties:

  • Payment Service Providers: Required transaction information is shared with payment gateways and banking institutions to process your deposits and withdrawals.
  • Game Software Providers: Basic game data may be shared with third-party game software providers for technical troubleshooting and result verification purposes.
  • Regulatory Bodies and Authorities: We are legally required to disclose certain information to competent authorities upon receipt of a valid official request.
  • Technical Service Providers: Companies that help us operate the platform, such as cloud computing and cybersecurity service providers, may have limited access to the data required to carry out their functions.

All third parties working with boostpay99 are bound by strict confidentiality agreements and are only permitted to use your data for agreed purposes. They may not use your data for their own marketing activities.

Your data will never be shared with advertisers, marketing companies, or any third party for commercial purposes without your explicit consent.

6 Data Security Measures

We continuously invest in security infrastructure to ensure your data is always protected. Our technical and organisational security measures include:

  • Data Encryption: All stored and transmitted personal data is protected using AES-256 encryption and the latest TLS 1.3 protocol.
  • Two-Factor Authentication (2FA): We offer and encourage the use of 2FA for all member accounts as an added layer of protection.
  • Firewall & Intrusion Detection System: Our platform is protected by enterprise-grade firewalls and a real-time threat monitoring system.
  • Internal Access Control: Employee access to user data is limited to job requirements only, with comprehensive audit logs maintained.
  • Regular Security Audits: We conduct regular penetration testing and independent security audits to identify and address vulnerabilities.
  • Certified Data Centre: Your data is stored in data centres holding international security certifications with strict physical access controls.

While no security system is completely perfect, boostpay99 is committed to implementing industry best practices to protect your information. In the event of a data breach, we will notify you and the relevant authorities within the timeframe required by law.


7 Data Retention Period

Boostpay99 retains your personal data only for as long as necessary to fulfil the stated purposes or as required by Malaysian law.

  • Active Account Data: Retained for the duration of your active account and for a period of 7 years after account closure, in line with Malaysia's financial legal requirements.
  • Transaction Records: Retained for a minimum of 7 years as mandated by AML regulations and applicable tax laws.
  • KYC Documents: Retained for the duration of active account status and 5 years after account closure or the conclusion of any related investigations.
  • System Logs & Technical Data: Retained for 12 months for security and technical troubleshooting purposes.
  • Support Communication Records: Retained for 2 years for quality control and dispute reference purposes.

Upon expiry of the relevant retention period, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.


8 Your Rights Regarding Personal Data

As a data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by boostpay99:

Right to Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of inaccurate or incomplete data held in our records.

Right to Deletion

You may request deletion of your personal data, subject to our legal obligations.

Right to Object

You have the right to object to the processing of your data for specific purposes such as direct marketing.

Right to Withdraw Consent

You may withdraw your consent to data processing at any time without affecting the validity of prior processing.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact us at [email protected]. We will process your request within 21 working days as required by PDPA.


9 Cookies and Tracking Technologies

Boostpay99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform operations such as login sessions and security. These cookies cannot be disabled.
  • Preference Cookies: Saving your preferences such as language, time zone, and display settings for your convenience.
  • Analytics Cookies: Helping us understand how users interact with the platform so we can improve it. Analytics data is aggregated and anonymised.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect platform functionality. By continuing to use boostpay99, you agree to our use of cookies as described above.


10 Children's Privacy

The boostpay99 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child has registered on our platform are requested to contact our team immediately.

If you suspect a minor is using this platform, please report it to us immediately via the email below so we can take prompt action.

11 Amendments to This Privacy Policy

Boostpay99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any amendments will take effect immediately upon publication on this page.

For material changes, we will provide appropriate notice through:

  • In-platform account notifications as soon as you log in.
  • Email sent to the address registered to your account.
  • Clear announcements on the boostpay99 homepage.

The "Last Updated" date at the top of this page indicates when the latest version of this policy was published. You are encouraged to review this page periodically to ensure you are always aware of how we handle your personal data.


12 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us. Our Data Protection Team is ready to assist you.

  • Privacy Email: [email protected] — exclusively for data and privacy-related inquiries.
  • General Support Email: [email protected] — for general inquiries related to the platform.
  • Live Chat: Available 24/7 via the chat icon on the boostpay99 platform.
  • WhatsApp & Telegram: Contact our team directly via messaging app for immediate assistance.

For personal data rights requests, please include the following information in your message: full name, account number, and a clear description of your request. This will help expedite our review and response process.

If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia Department of Personal Data Protection which is a statutory regulatory body under the PDPA 2010 Act.

You Have Full Control Over Your Data

Boostpay99 believes that privacy is not merely a legal obligation — it is a fundamental right of every user. We built this platform on the principle of "privacy by design", meaning data protection is embedded at the core of our system, not added as an afterthought.

Whether you want to access the data we hold, request a correction of inaccurate information, or simply learn more about how we protect your privacy — our team is always ready to assist with full transparency and professionalism.

Response within 21 business days
Dedicated privacy team
Simple application process
Full PDPA 2010 compliance

Submit a Privacy Request

For any enquiries regarding your personal data, contact us directly through the following channels:

Privacy Email
Live Support
Live Chat 24/7 on Platform

We will respond within 21 business days.

Join boostpay99 — The Platform That Protects Your Privacy

Over 500,000 Malaysian players have trusted boostpay99. Register now and enjoy a safe, fair gaming experience with your privacy guaranteed at all times.

Bahasa Melayu